Help & Support
Frequently Asked Questions
Inquiries
Inquiries Online
Calling from outside Japan
(available in English)
+81-3-6757-1061
Operating hours:
9:00-18:00 365 days a year
Calling within Japan
(available in English)
0120-17-9625
Operating hours:
9:00-18:00 365 days a year
Precautions
- While we read all inquiries received via the Internet (e-mail), we will respond to inquiries received after 18:00 on the following day.
- If you are in a hurry, please contact us by telephone.
- Depending on the content of your inquiry, it may take some time or we may be unable to reply. We ask for your kind understanding.